Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned.
Faulty or damaged goods must be reported with 7 days of purchase , please email any faulty or damaged good pictures to our email address firstname.lastname@example.org
Restocking charges :
Handles, Locks and Hardware 20%
Internal Doors 20%
We offer nationwide delivery throughout Ireland Northern Ireland and the UK from €60 per pallet. Standard orders are dispatched within 24 hours and usually take 3-5 days to delivery.
Working days are Monday to Friday excluding public holidays. Any orders placed over the weekend will be considered as being placed on a Monday before 2pm. Please note that delivery of large, bulky goods may take 4-7 days. This is only a guideline and is not a guarantee, we are unable to take responsibility for any delays which are outside of their control.
Large or bulky items are typically products that weight over 30kg. However some items may be classed as large or bulky items even if they weigh less than 30kg due to the products dimensions.
What time of day will I receive my delivery?
Orders are delivered between 8.00am and 6.00pm.
For your convenience, we can deliver your order to your work address. Therefore, when ordering please enter your work address. If applicable, include the company name.
Collection from our Stores
If you live locally or are ready to travel and pick-up,simply place your order and we will contact you when the goods are available. We can store your order for up to 30 days, which will allow you time to collect anytime during our open hours (please wait for our call to avoid a wasted journey).