The Graphite Five ticks all of the boxes including the one for best value. As a testament to its high standards it is both Hetas and Defra Approved and has an outstanding efficiency of 84.3%, which is also SEAI verified. Plus, it has two other brilliant features which you won't find on your average stove. The first is the pre-heated tertiary air supply which enters the fire chamber through jets in the unique heavy duty cast iron back-plate. Unlike other stoves this ensures that the fire chamber stays hot for longer so that it is not only exceptionally clean burning but also ensures that the glass remains crystal clear – unusually, even to the very end of the burn cycle. Secondly, in addition to the traditionally radiated 5kW heat output the Graphite Five also helps move this abundant heat quickly around your room with its unique 'Heat Conveyor' system – a first for a compact stove. All of which can be managed exactly with a much wider range of precise air control. Superior build quality, including thicker than average steel bodywork and premium quality cast iron door, clamp-tight stay-cool door handle, multi fuel grate, optional direct air capability and detailed classic styling are just some more of the reasons that make the extraordinary Graphite 5 the much better choice.

• Suitable for 12mm hearth (subject to Building Regulations)
• Takes logs up to 250mm (10")
• No air brick required in pre-2008 homes (subject to Building Regs)
• Clean-burn pre-heated tertiary air system to maximise efficiency
• Pre-heated Airwash System to help keep the glass cleaner for longer
• All feet are adjustable for uneven hearths
• User friendly clamp-tight stay-cool door handle
• Top or rear 125mm (5") flue options
• Robot-welded premium thick steel bodywork (eg 10mm thick lid)
• Longer lasting finest quality cast iron door and tertiary air back-plate
• Five Year Extended Warranty from one of the world's leading stove-makers

• Optional Direct Supply Air Kit to help eliminate cold draughts
• Log store available

 Refunds, Returns and Shipping

Returns and Exchange
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned.

Restocking charges :
Decking, Cladding, Paving, Doors, Skirting, Architrave, Stoves, Fireplaces  and all other products 30%

Note Items that are not a stock item will encore a restocking charge of 30% Items include doors, frames, skirting board and architrave , handles, locks hardware.

With regards to any personalised or made to order goods that we offer unfortunately unless these items are faulty we are unable to offer a refund or an exchange. 

Stoves, Fireplaces, Internal Doors, Decking, Cladding, Wall Panelling and Electric Fires 30%

 In a case where the transportation fee had been waived originally, it will have to be applied to the refund amount.


Damaged goods
We recommend that you inspect all goods on receipt and (if possible) refuse delivery if there is any noticeable damage. We require written confirmation of damaged, lost or missing goods (this can be an email) as soon as possible but no longer than 48 hours of receipt. In your notification of correspondence we require images of the damages to further any damage enquiries. 

If the goods have been damaged in transit you must report any damages within 48 hours of receiving the goods. 

  • All doors should be inspected prior to fitting. We cannot accept returns of doors that have been worked on.
  • Please do not schedule or start any installation work until after you have received your order and checked all goods for any defects or missing parts. This will enable you to resolve any technical questions or to order specific additional fittings, if needed. 


We offer nationwide delivery throughout Ireland Northern Ireland. Standard orders are dispatched within 24 hours and usually take 3-10 working days to delivery.

Working days are Monday to Friday excluding public holidays. Any orders placed over the weekend will be considered as being placed on a Monday before 2pm. Please note that delivery of large, bulky goods may take 4-10 days. This is only a guideline and is not a guarantee, we are unable to take responsibility for any delays which are outside of their control.

We offer kerbside deliveries only, your order will be delivered to the kerbside regardless of the weather (e.g. rain, snow, …) unless severe weather conditions prevent us to deliver as stated above. We will not be responsible for any injuries you incur while carrying the products from the pavement inside your home. We will not be responsible for any stolen goods after the handover of goods between the customer and the delivery driver.

Delivery of paving and other bulky goods are offered KERBSIDE DELIVERY AND NOT TO YOUR DRIVEWAY. 
Kerbside delivery means that items will be delivered to the nearest kerbside at the address specified. Our freight drivers will position their vehicle as close as possible to the delivery address and unload the palletised goods into a spot on the kerbside that is safe and keeps the pallet secure. This is to ensure the safety of the driver, the customer and the general public.

Large or bulky items are typically products that weight over 30kg. However some items may be classed as large or bulky items even if they weigh less than 30kg due to the products dimensions.

What time of day will I receive my delivery?

Orders are delivered between 8.00am and 6.00pm.


For your convenience, we can deliver your order to your work address. Therefore, when ordering please enter your work address. If applicable, include the company name.

Collection from our Stores

If you live locally or are ready to travel and pick-up,simply place your order and we will contact you when the goods are available. We can store your order for up to 14 days, which will allow you time to collect anytime during our open hours (please wait for our call to avoid a wasted journey).


Change of Orders 

Any change of order will only be accepted through email. If you would like to change your order please email your order number  and the details to be changed to sales@bpmsupplies.ie


Exceptions / non-returnable items

As is the nature of the type of products which we offer here at BPM SUPPLIES, there are a select few items which we cannot accept returns on such as special order  internal doors, glass etc. These items include personalised items, bespoke/special order items and products that have been finished with any of our finishing services.